FAQ > My Account Questions > What happens to message I release from quarantine?

What happens to message I release from quarantine?

When you request a message held in quarantine a request to deliver the message is sent to the server where you message is being held.

Within a couple of minutes the message should be delivered directly to your email inbox. Messages placed in quarantine are held by MX Guarddog for a period of 7 days, at which time they are deleted automatically.

If for some reason you require a duplicate copy of a quarantined email to be sent, you can request a second copy by requesting one from your quarantined email list.

If a message released from quarantine does not arrive in your inbox within a few minutes you should read WHERE IS MY MESSAGE?!? for trouble shooting tips.

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