FAQ > Service Questions > How to submit spam for maximum effectiveness

How to submit spam for maximum effectiveness

No spam prevention system is perfect, a small percentage of spam will always slip through to your inbox.

If your domain is protected by MX Guarddog we would appreciate if you can forward spam to us for analysis. Our systems can improve themselves if we can get the original message, please forward messages to spam@mxguarddog.com.

But wait...

Forwarding your email to us will destroy the vital information about the email. What you see in your email client is only a part of an email message. Forwarding the message will eliminate the header information that details where the message came from, how it traveled and ended up in your inbox.

To ensure we are able to process spam correctly forward the message as an attachment, with all headers and original message content.

The method to forward messages as attachments depends on your email client, we have examples for a few clients available.

Sending as an attachment

Submission Tips

  • Do not send HAM (messages incorrectly stopped as spam) to this address or it will be processed incorrectly.
  •  
  • Send spam as quickly as possible, ideally with 24 hours of receipt. If you only send messages weekly or even longer the spam is probably stale, spammers will be using new techniques already.

Microsoft Outlook / Exchange

1) Compose a new message to spam@mxguarddog.com
2) Drag spam messages onto the new message, they will automatically become attachments.
The end result should look something like this:

Now we are able to process each of the spam messages individually & the original message will remain.


Thunderbird

1) Select the spam message from your message list
2) From the menu item select Message -> Forward As -> Attachment

3) You should now have a new message ready to be forwarded with your spam attached, you can drag additional messages into the attachment area if needed. Send it off to spam@mxguarddog.com and are able to process the original message you received.


Other Email Client

1) Forward unwanted spam to spam@mxguarddog.com, ensure the messages are sent as an attachment. See the instructions above for an idea how it might work in your email client. If your email client is not listed here please drop us a line so we can add specific instructions here.


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